Terms of Use

Booking Process

No online payment. Booking confirmed via phone call after form submission.

Service Delivery

Performed at agreed date/time. We provide all tools and materials unless otherwise agreed.

Payment

Cash, bank transfer or card on the day of service. Quote provided before work starts.

Cancellation

Free cancellation up to 24 hours before scheduled visit. Less than 24 hours — possible £30 fee. Full details in Cancellation & Refunds.

Liability

We are fully insured. Customer must provide safe access to garden. We are not responsible for pre-existing damage or weather-related delays.